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快递的业务员门槛低的很,所以整体素质也都不太高,不可否认顺丰的快递速度还是不错的,但是服务质量这个真的就看业务员了.
我以前就碰到过态度很差的业务员,取件花了一天,中间投诉电话打了无数个,话务员态度都超好,一 ...
hexid 发表于 2010-5-16 15:04 ![]()
顺丰的规定是你直接打给话务员一次，他们就扣0,5分，半年扣满20分，就得走人了 |
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It's the best day of times,it's the worst day of times;
it was the age of wisdom,it was the age of foolishness;
it was the epoch of belief,it was the epoch of incredulity;
it was the season of light,it was the season of darkness;
it was the spring of hope,it was the winter of despair;
we had everything before us,we had nothing before us;
we were all going direct to Heaven,we were all going direct the other way.
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发表于 2010-5-16 14:30
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发表于 2010-5-16 17:16
